Privacy Policy

1. Introduction

Trackyn (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, directory, and related services.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, phone number, and password when you register or claim a listing.
• Business information: business name, address, phone number, hours, services, photos, videos, and other details you provide.
• Location information: search location, device location (if you choose to share it), and map interactions.
• Usage information: pages visited, features used, clicks, and device/browser information.
• Payment information: billing details processed securely by our payment provider. We do not store full payment card numbers.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our directory and services.
• Display and manage business listings, bookings, and partner programs.
• Process payments and subscriptions.
• Communicate with you about your account, updates, and support requests.
• Personalize search results and recommendations.
• Monitor usage, detect fraud, and protect the security of our platform.

4. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers: payment processors, hosting providers, analytics services, and email delivery services.
• Business listings: information you add to a public business listing is displayed to other users.
• Legal requirements: when required by law, court order, or to protect our rights and safety.

5. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, understand how you use our services, and improve your experience. You can manage cookie settings through your browser.

SMS / Text Message Communications

By providing your mobile phone number and opting in, you consent to receive SMS/MMS text messages from us, such as claim links, account notifications, listing updates, and support messages.

• Message frequency: message frequency varies. Message and data rates may apply, depending on your mobile carrier and plan.
• Opting out: reply STOP at any time to stop receiving text messages from us.
• Getting help: reply HELP for assistance, or contact us using the information below.
• Consent is not required: you are not required to consent to receive text messages as a condition of purchasing any products or services or of using our website.
• No sharing of mobile information: we do not share your mobile phone number or SMS/MMS information with third parties or affiliates for marketing or promotional purposes.
• How SMS information is handled: mobile numbers and message data are used only to send and manage the text messages you consented to, and are protected using the same security measures described in this policy.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission or electronic storage is completely secure.

8. Your Choices

You may:

• Update or delete your account information through your dashboard.
• Disable location sharing in your browser or device settings.
• Cancel your subscription at any time.
• Reply STOP at any time to opt out of SMS/text messages.
• Request deletion of your personal data by contacting us.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at sales@trackyn.app.